Call Centres
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ProfessionalismBuild solid brand trust with experienced specialists who can serve your customers in their mother tongue.
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AvailabilityEnhance a positive customer experience across all channels in fourteen languages and with basic communication availability from 8 a.m. to 4 p.m.
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TransparencyThanks to our innovative system, you have a real-time, and transparent overview of our activities and your expenses.
We offer customer support services in the following countries:
Test the functionality of our customer service
Each of our partnership begins with the selection of customer support languages and the related scope of services. We analyse the needs of the online shop and then propose the most suitable cooperation procedure in four basic steps:
Together we undertake intensive initial training.
There is a technical interconnection of all related systems, and we start putting together the practical knowledge as your new and reliable partner.
After the first month of operation, we can serve more than 90% of the tickets independently.
The result is a successful start-up with full support and a minimal need for your involvement.
Why should you try our customer service?
The technologies we use
Non-binding offer
You will be contacted by our team shortly for a quote.
Gabriela Boboková
Novesta
Novesta has been using Expandeco since 2016, and with their support we currently serve the entire European market. Working together has been without any problems. We especially appreciate the pro-client approach from Expandeco, and this is also highly appreciated by the customers of our e-shop.
Are you interested in our services?
We are happy to help you successfully expand across borders with our comprehensive services.
