Expansion to

Sweden

Rapidly growing marketThe e-commerce market in Sweden is growing at an average of 10 % per year.
High level of online purchasesSwedish shoppers are among the biggest fans of online shopping in Europe.
Thriving economyThe Swedes are leaders in digitalisation and are more demanding of the quality of goods or services.

Local Addresses for Returning Goods

Interesting facts about the Swedish market

Don't forget regular, ideally automated communication with Swedish customers about the status of their returns.

Each e-shop should contain transparent information about return options in Swedish. Explain the whole process to customers in a simple and concise way, from the return form, to the conditions and individual deadlines for resolving cases. This way you can significantly reduce the number of cases at customer support. In turn, you increase your credibility in the market which in the long run also has a direct impact on higher order numbers or higher value in the shopping cart.

Having a local address in Sweden for returns will make the returns process much easier and faster.

Track and analyse the reasons for returning goods from Sweden. This information can help you identify any product or process issues that you can improve and minimize the number of returns in the future.